Team-based design projects are an essential element of an undergraduate engineering curriculum. Many students in engineering programs are assigned their first long-term team-based design project in the context of interdisciplinary introductory engineering courses during their first semester on campus. Interpersonal conflict with teammates is a common challenge for students. Responding to team conflict promptly is a logistical challenge when the student-to-instructor ratio is high, as is often the case with large-enrollment introductory engineering courses.
The study context is a required first-semester Introduction to Engineering course taken by approximately 650 students every fall semester at a large public R1 university. The lead instructor (PI of this project) uses 28 undergraduate teaching assistants to provide additional instructional support. Because the teaching assistants are engineering undergraduates who have previously completed the course, they serve as near-peer mentors (NPMs) for students in the course. This NSF PFE: RIEF project aims to identify the root causes of student team conflicts and explore how NPMs respond to reports of student team members not contributing as expected. With this, we seek to develop a defensible logic model for a coaching program for NPMs that promotes equity-oriented strategies for identifying and responding to conflicts that arise during team-based design projects.
This paper presents preliminary results from two different survey instruments—Team Reflection Survey and Mentor Observation Survey—developed to collect confidential reflections on team conflict in the introductory engineering course at the end of the semester. The Team Reflection Survey collects data from students regarding their experiences with the incidence and severity of conflict within their team during the semester. This survey also asks if and how the students reported concerns with team conflicts during the semester and how they sought conflict resolution. The Mentor Observation Survey collects data from the NPMs to capture their impressions of team conflicts within the teams that they mentored. This survey includes questions about how the NPM noticed incidences of team conflict and how they responded to it. Insights into the nature of team conflicts from these two different perspectives are presented.
The full paper will be available to logged in and registered conference attendees once the conference starts on June 22, 2025, and to all visitors after the conference ends on June 25, 2025