2025 ASEE Annual Conference & Exposition

RFE: Trust but Verify: The Use of Intuition in Engineering Problem Solving

Presented at NSF Grantees Poster Session II

Intuition is well-documented as a defining characteristic of experts and as a skill used by professionals in specialized fields such as nursing, business management, and law (Benner, 1984; Richards, 2016; Simon, 1987). From prior work (Authors, 2023), we define intuition as an experience-informed skill subconsciously leveraged in problem solving by engineering practitioners when under pressure from constraints (e.g., lack of time). Practicing engineers use and develop intuition regularly on-the-job, but the use of intuition is often discouraged in undergraduate education. The disconnect between intuition’s use in engineering practice and in education, coupled with our limited knowledge of the relationship between intuition, expertise, and experience, presents an important gap in our existing understanding of engineering problem solving and future workforce preparation. Through a Research in the Formation of Engineers (RFE) grant, we seek to address this gap by examining the application of intuition by engineering practitioners to generate knowledge that promotes professional formation and development of a stronger engineering workforce through four research questions.

RQ1: How does the application of intuition manifest in engineering problem solving?
RQ2: How does the application of intuition vary when approaching “ill” versus “well” structured engineering problems?
RQ3: How does the domain of practitioner expertise influence the application of intuition when approaching “ill” versus “well” structured engineering problems?
RQ4: How does prior engineering experience influence the application of intuition when approaching “ill” versus “well” structured engineering problems?

To elicit expert knowledge, we are using Cognitive Task Analysis (CTA). CTA is a method that to our knowledge has not been applied to engineering education research but has a strong record of success in social science research, particularly in studies of expert task completion (Crandall et al., 2006). Per best practices, we are mixing CTA methods (Simulation Interviews, Critical Decision Method, and Knowledge Audit Method) to support robust data collection (Crandall & Hoffman, 2013).

Our key findings to date include the creation of an interview protocol and coding of three pilot interviews with engineering experts using the Leveraging Intuition Toward Engineering Solutions (LITES) framework (Authors, 2023). Pilot interview participants were asked to come prepared to discuss an engineering problem they solved in their career (e.g., flight test readiness and fixing manufacturing problems). All participants described ill-structured problems in which they as the problem-solver needed to gather information, collaborate with domain experts, and ultimately exercise their judgment to take action. Past experience emerged as a strong guiding force in each participant’s problem-solving approach and was often credited for how they “knew what to do.” These findings align with what is known about engineering intuition and are an important first step towards demonstrating its direct use in engineering problem solving.

References
Authors (2023).

Benner, P. (1984). From novice to expert: Excellence and power in clinical nursing practice. Addison-Wesley.

Crandall, B., Klein, G. A., & Hoffman, R. R. (2006). Working minds: A practitioner's guide to cognitive task analysis. MIT Press. https://doi.org/10.7551/mitpress/7304.001.0001

Crandall, B. W., & Hoffman, R. R. (2013). Cognitive task analysis. In J. D. Lee & A. Kirlik (Eds.), The Oxford handbook of cognitive engineering (pp. 229-239). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199757183.001.0001

Richards, D. (2016). When Judges Have a Hunch: Intuition and Experience in Judicial Decision-Making. ARSP: Archiv für Rechts- und Sozialphilosophie / Archives for Philosophy of Law and Social Philosophy, 102(2), 245-260. https://www.jstor.org/stable/24756844
Simon, H. A. (1987). Making management decisions: The role of intuition and emotion. Academy of Management Perspectives, 1(1), 57-64. https://doi.org/10.5465/ame.1987.4275905

Authors
  1. Dr. Kaela M Martin Orcid 16x16http://orcid.org/0000-0002-2359-6332 Embry-Riddle Aeronautical University - Prescott [biography]
  2. Dr. Elif Miskioglu Bucknell University [biography]
  3. Anu Singh The Ohio State University [biography]
Note

The full paper will be available to logged in and registered conference attendees once the conference starts on June 22, 2025, and to all visitors after the conference ends on June 25, 2025