Low engagement from one or more team members in undergraduate engineering project-teams is a common and persistent issue. To assist students in managing their teams, many instructors have implemented the use of team charters or contracts to help students explicitly state the expectations of team members. While current team charters are effective for managing some common teamwork issues (e.g. absenteeism, completing work by an internal deadline), none are specifically designed to facilitate the engagement of team members.
This study aims to understand the team norms that affect engagement of team members within first-year engineering design teams. The research question investigated in this work is as follows: What categories of team norms influence student engagement? Semi-structured interviews with ten students from a large first-year engineering design course at [University] were conducted to answer this question. A hybrid thematic coding approach was used to analyse these interviews.
Six key categories of team norms were identified as having influence on team member engagement, as follows:
Amount of Collaboration: how closely the team works together on their tasks.
Prioritization of Personal Relationships: how much the team makes time and space for personal relationships to develop.
Expectations for Reliability: how the team expects members to fulfill their commitments.
Flexibility in Roles and Responsibilities: how rigidly the team structures themselves in their roles and responsibilities.
Expectations for Fairness: how the team views fairness, particularly in regard to workload.
Amount of Value: how much the team values the project-team and design course experience broadly.
Importantly, it is not the specific norms of the team that influence engagement, but the alignment of team member expectations around these norms. Based on these results, a team charter that is specifically designed to support the engagement of all team members through the negotiation of these categories of team norms is presented.
The full paper will be available to logged in and registered conference attendees once the conference starts on June 21, 2026, and to all visitors after the conference ends on June 24, 2026