2026 ASEE Annual Conference & Exposition

Broadband Connectivity and Telehealth Adoption: A Systematic Review of Digital Equity and Health Outcomes in Underserved Communities.

Telehealth has emerged as a critical strategy for expanding healthcare access, yet its effectiveness depends fundamentally on broadband connectivity. Persistent disparities in broadband access, quality, and affordability raise concerns that telehealth may reinforce existing inequities rather than mitigate them. This systematic review synthesizes empirical evidence on the relationship between broadband connectivity and telehealth adoption, equity, and health outcomes in underserved communities. Guided by the Digital Divide framework, the review examines how interactions among infrastructure access, digital capacity, and system implementation condition telehealth effectiveness across contexts. Following PRISMA 2020 guidelines, 42 empirical studies published between 2015 and 2025 were identified and analyzed. Findings reveal substantial geographic concentration of evidence in high-income settings, with limited representation from low- and middle-income regions. Across studies, telehealth adoption and positive health outcomes were consistently associated with reliable broadband connectivity, while low-connectivity environments were linked to disrupted care, reduced engagement, and mixed or negative outcomes. Evidence further indicates that broadband access alone is insufficient; digital literacy, device access, system usability, and institutional support interact with connectivity to shape meaningful telehealth engagement. The reviewed literature also demonstrates considerable heterogeneity in theoretical frameworks and methodological approaches, limiting cross-study comparability. Collectively, the findings indicate that telehealth functions as a socio-technical system in which benefits are realized only when adequate infrastructure and user capacity are jointly present. By positioning broadband connectivity as a foundational condition rather than a contextual variable, this review clarifies why telehealth reduces disparities in some settings while exacerbating them in others. The synthesis provides an evidence base to inform equitable telehealth design, broadband investment strategies, and future research on digital health equity

Authors
  1. Samuel Fakolade Morgan State University [biography]
  2. Russel Patrick Chanza Morgan State University
  3. Sarah Halleluyah Adeyemi Morgan State University [biography]
Note

The full paper will be available to logged in and registered conference attendees once the conference starts on June 21, 2026, and to all visitors after the conference ends on June 24, 2026