XXX University (XXXX) is a Hispanic Serving Institute (HSI) and a Primarily Undergraduate Institution (PUI) located in the diverse X community. As part of a National Science Foundation (NSF) HSI Improving Undergraduate STEM Education (IUSE) grant, the Engineering Success Center (ESC) was established in late 2021. XXXX’s School of Engineering is home to 1,400 undergraduate students of which 38% are underrepresented minorities (URMs) and 18% female. Surveys conducted through Institutional programs showed that only 14% of students attained a full-time position prior to graduation. Within this context, the ESC was created to build capacity in the school of engineering by increasing academic and career development services. Through expanding these critical services, the ESC aims to address challenges of retention, graduation rates, and transition into the workforce. The establishment of the ESC was met with the additional challenge of developing its services during the COVID-19 pandemic. At XXXX, through Spring 2022, there were still a significant percentage of courses being taught via remote modality. Students were geographically spread out yet eager to be part of a school community once again. The ESC initiated several services in the first semester including: tutoring, academic excellence workshops, and strategies for success seminars. This paper will share the experience of the Center’s first year. Communication was a huge component of the ESC’s effort due to the wide distribution of students across learning modality and physical location. Discussions of effective means of student engagement will be discussed as well as the impact of attendance on presentations/seminars due to remote offerings. Tutoring was offered as a hybrid option to broaden the range of students who could participate and engage with the service. Emphasis in this paper is placed on the lessons learned and the external evaluation conducted at the end of the Center’s first semester.
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