We describe the work-in-progress development and delivery of a foundational undergraduate course for computer science majors in a College of Engineering. Designed by faculty, staff, and students from four units across two schools, the course uses three case studies to develop and link core concepts of empathy, inclusion, leadership, and power.
The recent decision of our department to forgo ABET accreditation provided an opportunity to rethink the teaching and learning of critical and interpersonal skills in the Computer Science Engineering major. We took this opportunity to bring together people with a range of expertise and experience: the teaching and learning of ethics in computing contexts, the integration of empathy into engineering course design, the design of socially-engaged case studies, and computer science subject matter and pedagogy.
The backbone of the course is a sequence of three case studies examining the co-design of the Xbox Adaptive Controller, the ongoing efforts of Airbnb to resolve problems of bias and discrimination that manifest on its platform, and the risks faced by the “Emotion AI” company Affectiva as its technology is brought into contexts beyond the scope of its original design. We further co-developed an integrated array of discussion-intensive in-class activities and small-group projects which support students deepening their capacities to: (1) have effective and empathetic communication with clients, co-workers, and stakeholders; (2) recognize and analyze power differences, both among peers and between technology creators and users; (3)
be and become empathetic and inclusive leaders; and (4) create and analyze inclusive (e.g. accessible, gender-inclusive) artifacts.
By the end of the 25–26 academic year, 150 to 200 students will have taken the first-year pilot of the course, and we will be planning to scale up the pilot to 300 students per term. We will report on our initial assessment of course outcomes and impact—using the Critical Reflection and Agency in Computing Index as well as several course-internal measures—and seek input on pedagogical support for fostering student engagement in large discussion-based courses.
The full paper will be available to logged in and registered conference attendees once the conference starts on June 21, 2026, and to all visitors after the conference ends on July 31, 2026