The enrollment growth in undergraduate mechanical engineering programs can be attributed to interest in STEM careers driven by emerging technologies and government-society promotion efforts. At Clemson University, the undergraduate laboratories' three-course sequence provides critical experiential learning opportunities. As the demand for laboratory sections increases, additional trained graduate laboratory assistants (GLAs) are needed to instruct, supervise, grade, and ensure that safety protocols are followed. There is a need to supplement the resources available to students before, during, and after the laboratory experiment to answer questions ranging from simple to complex. The emergence of AI Chatbots, based on natural language processing and machine learning, can respond to student questions 24/7. In this paper, a Chatbot will be created, trained, and deployed to support GLAs in answering student questions for laboratory experiments. A pilot study has been conducted to explore its general utility and potential in a sophomore-level ME 2220 (Mechanical Engineering Laboratory I) course with student survey results and instructor observations. Specifically, the research objective is to assess the potential for AI chatbots to improve student outcomes, improve student engagement with modern tools, and increase student satisfaction. AI chatbots have been known to provide misleading or inaccurate information in some instances, so an important outcome of the project is to validate the chatbot for accuracy specific to the outcomes for the laboratory modules as much as possible and to identify strategies to implement tools that are known to have inaccuracies. The laboratory course introduces fundamental principles of precision, accuracy, and uncertainty associated with measurement instruments, making it a suitable location in the curriculum to introduce students to using AI Chatbots as an assistive tool to improve student learning.
The full paper will be available to logged in and registered conference attendees once the conference starts on June 21, 2026, and to all visitors after the conference ends on June 24, 2026