2025 ASEE Annual Conference & Exposition

While many universities offer centralized student support systems, these offices often are not equipped to address the specific needs of students within particular majors. This paper explores the initiatives of a school level office established to support electrical and computer engineering (ECE) students. In Spring 2024, an engagement survey was conducted to gather data on student experiences, leading to several impactful changes.
The Office, created by a service-focused faculty member, centralizes student resources and provides a unified approach to student engagement. The survey, which garnered ~10% response rate without incentives, identified key areas for improvement, including addressing the equity gap for Black or African American students and enhancing support for transfer students. The findings have driven changes in ECE events, initiatives, and first-year courses, and have increased faculty awareness of available student resources.
Overall, the survey has been pivotal to implement significant changes and provide more support within the ECE community. Moving forward, the survey will be conducted annually to continually enhance student engagement in the School.