2023 ASEE Annual Conference & Exposition

Evaluating the quality of interviews with a process-based, self-reflective tool

Presented at Research Methodologies – Session 1

This methods paper presents the interview quality reflection tool (IQRT) to evaluate the quality of qualitative research interviews. Qualitative researchers commonly use semi-structured interviews that rely on the interviewers’ ability to improvise in real time based upon the needs of the study. Given that interviewing involves numerous tacit skills that cannot be delineated by a simple written protocol, it is necessary that researchers develop interview competencies through practice and reflection. While prior literature on interviewing has often focused on developing interview protocols, we know little about how interviewers themselves may be trained to gather high-quality data. In this paper, we focus on how the IQRT may be used to guide the self-assessment of research interviews. We discuss how interviews are used in engineering education, how we developed and applied the IQRT, and how lessons learned through using this tool might lead to improved interviewing skills through careful examination of interview structure, content, and context within the mentoring process.

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