2023 ASEE Annual Conference & Exposition

This work in progress (WIP) paper aims at demonstrating the innovative design of integrating a communication course with the Capstone course, which is part of the Master of Engineering Technical Management (METM), a 21-month online graduate program for working professionals in the engineering technical management fields. As the culmination of their graduate study, students must identify an organizational/technical challenge, formulate a feasible project plan to address the issue to bring impact to the organization. During this process, they will conduct research, create a strong business case for their industry sponsors (stakeholders), collect and analyze data, and make strategic decisions with the knowledge and skills learned throughout the program. The themes of the Capstone projects cover a broad spectrum of the Engineering Management Body of Knowledge (EMBOK), for example, Leadership & Organizational Management, Project Management, Strategic Planning and Management, Financial Resource Management, etc., topics include process improvement and optimization, cost reduction, market research for new product/technology, organizational culture and employee engagement, etc. Due to the nature of this course, the industry sponsors play a critical role at the very beginning, from project buy-in, resources allocation, approval of process (interviews, surveys, implementation of the recommendations), etc., that all require students to propose ideas, report progress, and keep the project flow on track effectively and efficiently.
What is unique about this course is the integration of an auxiliary course named “Persuasive Communications for Technical Managers” (or “Communications”), which goes hand-in-hand with the Capstone course; it coaches students on indispensable communication skills using interactive scenario-based simulations of real-time workplace conversations with upper management and direct reports, as well as providing guidelines on oral and written communications techniques.
This Capstone course utilizes a project-based learning approach and the Communications course as a supplementary tool. As an outcome, students not only get to apply relevant technical knowledge and leadership skills to real-world problem-solving processes, but also have the opportunity to demonstrate their ability to lead and execute fruitful changes in their organizations. It is a perfect testament to impactful academic-industry collaboration. Both qualitative and quantitative data will be collected, including course and program evaluation surveys, student reflections, to gauge the perception of learning outcomes and course effectiveness. Other institutions could use this course as a design template when offering similar project-based courses.